Pembe Support

We're here to help. Reach out anytime.

Contact Us

For any questions, issues, or feedback, email us at:
hassangolden@gmail.com

We typically respond within 1–2 business days.

Manage Your Subscription

To cancel or manage your Pembe subscription, go to:
iPhone Settings → Apple ID → Subscriptions → Pembe

You can also restore a previous purchase directly inside the app from the subscription screen.

Frequently Asked Questions

How does Pembe predict my cycle?

Pembe uses your logged period dates and cycle history to calculate your average cycle length and predict future periods and fertile windows.

Is my health data private?

Yes. Your data is stored securely with Firebase and is never sold to third parties. See our Privacy Policy for full details.

How do I delete my account?

Email us at hassangolden@gmail.com with your request and we will delete your account and all associated data within 7 days.

Can I use Pembe to avoid pregnancy?

Pembe is a tracking tool, not a contraceptive method. Do not rely on it for birth control. Always consult a healthcare professional for contraception advice.

The app is not working correctly. What should I do?

Try closing and reopening the app. If the issue persists, contact us at hassangolden@gmail.com with a description of the problem and your device model.